Refund Policy
Effective Date: August 3, 2025
Thank you for choosing MOM IPTV 1000+. We aim to provide a high-quality IPTV experience with flexible plans and reliable service. Your satisfaction is important to us, and we stand behind our service with a 7-day money-back guarantee.
1. 7-Day Money-Back Guarantee
We offer a 100% refund within 7 days of your initial subscription purchase if you are not satisfied with the service.
To request a refund, please contact our support team within 7 calendar days of purchase at:
Email: [email protected]
Please include your order number and the email address used for the purchase. Refunds are typically processed within 3–7 business days, depending on your payment method.
2. Eligibility for Refund
Refunds are only available if:
- The request is made within 7 days of the original purchase date.
- The subscription is for a new customer or a renewal with confirmed issues reported to our support team.
- The request is submitted via email with valid purchase details.
No refunds will be issued:
- After 7 days from the purchase date.
- For service interruptions caused by your own internet issues or incompatible devices.
- For misuse, abuse, or violation of our terms of service.
3. Subscription Pricing
We offer affordable plans depending on the number of devices you wish to connect:
1 Connection
- 1 Month: $13
- 3 Months: $27
- 6 Months: $50
- 12 Months: $80
2 Connections
- 1 Month: $26
- 3 Months: $50
- 6 Months: $90
- 12 Months: $140
3 Connections
- 1 Month: $39
- 3 Months: $80
- 6 Months: $140
- 12 Months: $210
4. How to Request a Refund
To initiate a refund, email us at [email protected] with the subject line:
“Refund Request – [Your Name]”
Please include:
- Your full name
- Email used to register
- Date of purchase
- The reason for the refund
We will review your request and get back to you within 24–48 hours.
5. Contact Information
For any questions or concerns related to refunds, reach out to us:
Website: https://kemoiptvstream.com
Email: [email protected]